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Popmoney®
Can I cancel a payment?
Yes, you may cancel a payment any time before or on the send date, until the...    [Read More]
Do payments sent to me expire?
Yes, you have 10 days from the date you receive the payment notification to...    [Read More]
How does Popmoney work?
Popmoney allows you to send money to friends, family or anyone at all. After...    [Read More]
How is Popmoney different from other payment services?
You can use Popmoney through your bank’s website if it is one of Popmoney’s...    [Read More]
If the sender has provided the wrong mobile number, or I cannot receive text messages at this phone, what should I do?
Do not attempt to deposit this payment! The funds will be returned to the...    [Read More]
Is Popmoney available outside of the United States?
Currently, Popmoney is only available for use between accounts and registered...    [Read More]
What are the different ways I can send money to someone?
You can send money to someone using their: Email address: Your contact will...    [Read More]
What are the fees associated with the service?
Please click on the Fees link from Send Money to view the Popmoney® fee...    [Read More]
What can I use Popmoney® for?
Popmoney® is easy and convenient for you and the people you send money to….they...    [Read More]
What happens when a payment someone sent me expires?
You have 10 days from the send date to provide your account information. ...    [Read More]
What is Popmoney®?
Popmoney is an innovative payment service offered by leading financial institutions...    [Read More]
When will the funds be deducted from my account?
If you make a payment before 5 p.m. Pacific Time on a business day, the funds...    [Read More]
When will the recipient receive the funds?
It depends on the delivery speed you selected to send the payment. Standard...    [Read More]
Why am I asked to verify my mobile number to deposit a payment sent to my email address?
As a security precaution, the sender provided your mobile number when they scheduled...    [Read More]
Why do I have limits on my payments?
For your protection, limits have been created on how much money and how many...    [Read More]
Why do I need to verify my email address and phone number?
Verification of your email address and phone number is required for security...    [Read More]
Why do you need my email address?
We use your email address to send you messages that are relevant to your Popmoney...    [Read More]
Will my bank account information be shared with the recipient?
No, your bank account information will not be shared with the recipient. ...    [Read More]