What are fraud alerts?
Fraud alerts are automated phone calls, text messages and emails that are sent when potentially fraudulent purchase activity has been detected on a credit/debit card account. Messages are triggered by OHecu's fraud detection system.
Text messages will be sent to cardholders in the 50 United States at no charge. Customers with international telephone numbers will only receive emails. They will not receive text messages or phone calls.
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Related Questions
- How do I set up an alert for a non-OHecu account in Money Management?
- Will I get fraud alerts while I am traveling domestically/internationally?
- What phone number(s) will receive fraud alerts?
- Will fraud alerts contain any personal information?
- How do I update my contact information (phone numbers, email addresses, etc.)?