You Have Questions, We Have Answers
- About OHecu
- Account Questions
- ATM Questions
- Automated Payments
- Bill Payment
- Certificates of Deposit Questions
- Checking Questions
- Debit Card Questions
- Direct Deposit
- Employer Partners/Select Employment Groups (SEGs)
- Family & Friends Reward Program
- Financial Literacy Questions
- Fraud Alerts
- General Product and Service Questions
- Home Banking Questions
- ID Protect®
- Lease Payments
- Loan and Credit Questions
- Loan Payments
- Miscellaneous Questions
- Money Management
- Online Banking Questions
- Prepaid Gift Card Questions
- Roth IRA Questions
- Security Questions
- Term Share Certificate Questions
- Touch-Tone Teller
- TruStage® Insurance
- VISA® Gift Card
- VISA® Reloadable Student Cards
- Website
No, when using one of the 13,800 surcharge free ATMs available to OHecu members, you will not be charged a fee. To find a surcharge free ATM near you, click here. If you visit an ATM outside of this network, a fee may be assessed.
The PIN number for an ATM or Debit card can be changed at any OHecu ATM for free. You may also change your PIN number at any OHecu office by bringing in your card and photo ID. Please see the OHecu Fee Schedule for fees associated with changing your PIN at a branch location.
Holds on ATM deposits vary. Deposits made into an ATM are made available according to the Funds Availability Policy.
There is no charge to order your initial ATM card however; there is a charge for a replacement card if your card is lost. Please see the OHecu Fee Schedule for the replacement card fee.