You Have Questions, We Have Answers
- About OHecu
- Account Questions
- ATM Questions
- Automated Payments
- Bill Payment
- Certificates of Deposit Questions
- Checking Questions
- Debit Card Questions
- Direct Deposit
- Employer Partners/Select Employer Group (SEG)
- Family & Friends Reward Program
- Financial Literacy Questions
- Fraud Alerts
- General Product and Service Questions
- Home Banking Questions
- ID Protect®
- Lease Payments
- Loan and Credit Questions
- Loan Payments
- Miscellaneous Questions
- Money Management
- Online Banking Questions
- Prepaid Gift Card Questions
- Roth IRA Questions
- Security Questions
- Term Share Certificate Questions
- Touch-Tone Teller
- TruStage® Insurance
- VISA® Gift Card
- VISA® Reloadable Student Cards
- Website
Yes, with our Select Checking account, you receive your initial box of 100 OHecu logo checks for free.
Re-ordering OHecu checks is easy by using the re-order form from your existing check supplies or online by clicking here. To re-order online you will need your account number which is found on the bottom of your check re-order form along with the OHecu routing number: 241075124.
In order to add a joint owner to your account, you must stop into an OHecu office with a photo ID. Both the primary account owner as well as the joint owner to be added must be present to complete this. The joint owner must present 2 forms of ID to be added to the membership. If you need to remove a joint owner from your membership, the joint owner must sign a Change of Ownership form to remove their name from the membership.
The Regular Savings Maintenance fees are waived when you:
- Are a Package member
- Have payroll deduction or direct deposit of at least $400 to OHecu
- Maintain month end and average daily balance of at least $100.
See OHecu Fee Schedule for full details.
You can change your address through Online Banking or by stopping into any OHecu branch location with a photo ID. If you are unable to make it into a branch location, please contact us at 877.322.6328.
Note: Please DO NOT send any change of address requests via email for security reasons.
Existing Members
Fill out the New Member Referral Information form with your name and address. $25 will be deposited into your Share Account for each person you refer who opens a new membership (Share Account) with a checking account after both the Share Saving and Checking Accounts have been open for a minimum of 60 days.
New Members
$25 will be deposited into your new OHecu Regular Share Account just for joining and opening a Checking Account after both the Regular Share and Checking accounts have been open for a minimum of 60 days.
Or $75 will be deposited instead of $25, by opening a Regular Share Account, Checking Account and establishing direct deposit of at least $400 per month within 60 days of opening your new membership.
Certain restrictions apply. Please see the New Member Referral Information form for complete details.
To get started with Direct Deposit, you need to provide your employer or government entity with the routing number for OHecu – 241075124 along with your account (member) number. Your member number was provided to you when you opened your membership and also appears at the top of your regular account statement. You will also want to indicate if you would like the deposit to go into your savings or checking account. For more information on Direct Deposit, click here.
If two members are joint owners on each other’s accounts, OHecu will combine the financial relationship of the two memberships when determining the package level for each member.
For Example:
A husband’s membership with a $15,000 automobile loans would be added to the wife’s $5,000 Share Savings Account, if they are joint owners on each other’s memberships. Their aggregate balance relationship would then be $20,000. Both would be considered Gold Package level members.
No, once you become a member at OHecu, you will always be a member. This means that you will still maintain the full privileges of membership should you relocate out of the area of retire from the company or association that offers you membership.
Yes, you can still receive the $75 reward within 60 days of opening the membership even if your employer doesn't offer Direct Deposit. You can open a Term Share Certificate (regular or IRA) or receive and fund any type of loan with OHecu. If the loan is an OHecu credit card, the card must be used within the 60 day time period.
Please see the New Member Referral Information Form for full details.
No, OHecu has a redesigned website. While there have been many changes with the look of the website, no functional changes have been made to your Online Banking. The login screen will have a different look and feel to it, but your your username and password will remain the same.
You need only to use OHecu for your financial needs. As your financial relationship changes with OHecu, we will automatically update your membership package level immediately or the month after you meet the package qualifications. You do not need to sign any special forms. Your membership package level will be reviewed once a month and whenever you open a new savings or loan account.
The Family and Friends Reward Program is a program designed for you to spread the good news about the exceptional service and products that are currently available to you at OHecu to your family and friends. Click here for more information.
Certain restrictions may apply. Please see the New Member Referral Information form for complete details.
OHecu offers several savings account options. To view our Regular Savings accounts, click here. To view our Other Savings Accounts, click here.
This depends on when you meet the minimum requirements for a package.
For example:
When your opening of a new loan increases your aggregate balance above a specific package threshold requirement, the membership representative will update your Package Level at that time and you will immediately begin to receive the associated benefits.
Another Example:
If you have direct deposit of your payroll or retirement money, and your aggregate account balance just reached the Silver Package level, you would automatically start to receive Silver Package Benefits the month after OHecu completes the monthly update of all package members.
Please mail loan payments or deposits to your account to PO Box 93079, Cleveland, OH 44101. Be sure to include a payment slip and/or your account number with the payment or deposit.