If you currently have a Select Checking account, you were provided instructions on how to enroll.   If you would like to request this information again, please contact any OHecu branch and we would be happy to provide that information to you.

Identity thieves use a number of different ways to gain access to your personal information, they may:

• Steal your wallet or purse containing identification cards, credit cards, and bank information.
• Steal your mail including credit and bank statements, new checks, and tax information.
• Go through trash cans and dumpsters stealing bills and documents with sensitive information.
• Complete a "change of address" form to redirect your mail.
• Work for a business, medical office, government agency and steal your personal information on the job.
• Contact you via phone with an "offer" and ask you to send personal information to "qualify'.
• Steal your personal information through email by saying they are with a legitimate company and claiming that you have a problem with your account. 

ID Protect® service is a personal identity theft monitoring and resolution service available to Select Checking account owners and their family. For more information on Select Checking, click here.

Identity theft is a serious crime in which an imposter gains access to another’s personal information, such as your Social Security number, credit card or bank account information, or medical insurance information and uses this information to commit fraud or other criminal acts.  It can disrupt and even ruin your credit history, drain your finances, affect your reputation, and endanger your employment AND it can take time and money to repair.

Phishing is the act of sending an e-mail to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft. The e-mail directs the user to visit a website where they are asked to update personal information, such as passwords and credit card, social security, and account numbers that the legitimate organization already has. The website, however, is bogus and set up only to steal the user’s information. OHecu will never ask via an email message for personal information regarding your account relationship with us.

Vishing is the telephone equivalent of phishing. Vishing is the act of using the telephone in an attempt to scam the user into surrendering private information that will be used for identity theft. The scammer usually pretends to be a legitimate business, and fools the victim into thinking he or she will profit. OHecu will never call asking you for any personal or account information. 

If you feel you have been a victim of identity theft, contact the FTC’s Identity Theft Hotline toll-free at 1-877-IDTHEFT (438-4338); by mail: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580; or online.

ID Protect® Service is available to personal Select Checking account owner(s), their joint account owners and their eligible family members. The service is available to non-publicly traded businesses and their business owner(s) listed on the account and their eligible family members (service not available to employees or authorized signers who are not owners). Service is not available to a "signer" on the account who is not an account owner. Service is not available to clubs, organizations and/or churches and their family members, schools and their employees/students. For revocable grantor trusts, the service is available only when a grantor is serving as a trustee and covers the grantor trustee(s) and their eligible family members. For all other fiduciary accounts, the service covers the beneficiary, who must be the primary member, and their eligible family members (Fiduciary is not covered). Family includes: Spouse, persons qualifying as domestic partner, and children under 25 years of age and parent(s) of the account holder who are residents of the same household.

OHecu will never request sensitive information such as Social Security numbers, Online Banking passwords, PINs or account numbers by phone, email or text messages.   If you receive a phone call, email, text message or any other form of solicitation requesting this type of information, please contact OHecu at 800.552.6328.